CONNECT WITH US

HELP CENTER

At ALAURS, we take pride in offering top-tier products and delivering exceptional customer service. We recognize that unforeseen circumstances can arise, and our commitment to assisting you remains unwavering. Below, you'll find a list of commonly asked questions for your convenience.

WHERE IS MY ORDER?

Have your tracking number ready.

RETURN SOMETHING.

Have your order number ready.

CONTACT US

Our goal is to assist you. Can't find what you need? Not a problem; simply complete the form.

REACH OUT TO US

By engaging in any of the provided service options, you acknowledge and consent to Alaurs and any third-party service providers we utilize retaining and storing your information in accordance with our Privacy Policy.

Our customer support is available Monday to Friday: 6AM - 4:30PM PT.Average answer time: 2h